We receive many inquires regarding The Resort @ Governor’s Crossing listing on the discount web site Pigeon Forge Hot Deals. First off, The Resort does not own this web site; we are just listed on it. Along with The Resort this web site currently lists a hotel in Sevierville and five other hotels in Pigeon Forge.
We thought we would answer a few frequently asked questions:
How come you didn’t accept my offer?
The misconception put out on TV is that properties will accept 50-75% off their rates. At The Resort these units are individually owned and the homeowner expects a certain rate when their unit is rented. Plus there is a limit to how low a room can be rented due to the costs incurred in renting and cleaning that room. With increased labor costs, the cost of materials and supplies, plus utilities, the old adage “better than any empty room” is no longer true.
How come I have to submit a new offer to change my dates of stay, why can’t you just do it?
The rates accepted or counter offered are an average over the nights that are requested. Weekday and weekend rates differ, sometimes by large amounts; one added or subtracted day may have a big effect. Also, when one reserves at the Pigeon Forge Hot Deals rate they agree they will honor the dates requested and the property will honor that rate, it is a binding agreement.
It says I have five days to reserve but when I went to book my unit it came back as not available?
The rate accepted or countered is honored for five days, not the unit. The unit is not held until a guaranteed reservation is made and that requires a deposit of the first’s night stay.
A few tips on using Pigeon Forge Hot Deals
· As the web site states; Pigeon Forge Hot Deals is for last minute deals. Making an offer 3 months out is going to receive little or no discount.
· Do not make a counter offer for less than your original offer for the same dates and unit type, the system will automatically decline it.
· The system does track email address and names to the dates of stay, trying to beat the system rarely works.